The Five Ws (and H) approach

A few days ago, I was trying to explain some technical concepts to a friend. After a bit of explaining I tried listing out reasons, places and times where those concepts would be applicable. I still thought that I had left out something. I then spent some time searching online for ways to - learn systematically and teach correctly by at least outlining the essentials of the problem and encouraging the learner to follow up in his/her own time.

Did I find anything? Of course I did. In fact I discovered too much information but found only some to be simple and interesting. My favorite is what you might think is obvious - The Five Ws approach. Also popular in problem solving is the Five Whys.

Apart from it being obvious, the Five Ws helps you to break down the problem into:

• When
• Where
• What
• Who
• Why
• How

The easiest way to teach this to kids is to use each finger on one hand to stand for a "W". The H is extra.

Now, why is this simple technique relevant? 
    It is:
        Simple
        Easy to remember
        Easy to explain

    It serves as a starter guide to:
        Formulate the right questions
        Break down the problem
        Cover/analyze all aspects of the problem - like why & why not, what & what not

    It also helps us:
        Remember better by understanding, instead of memorizing
        Identify the problem by looking for signs (5 Ws)

    It works quite nicely as:
        A way to exchange ideas (5 Ws = 5 aspects)

        A way to encourage people (even kids) to think deeper- (Systems thinking)
            By supplying the first 5 questions when stumped
            Progress to other approaches 

        A template to share and disseminate knowledge (5 Ws = 5 steps)
            Like Design Patterns and Anti-patterns for software design
            Simple reproducible steps for QA/Support/Services/junior members  etc.

Here's a simple pictorial way to help you get started. I drew it for myself initially. It is built like a form where you can fill in the blanks, on the right hand side. I encourage you to print it out and use it in meetings too or even to teach your kids.

The 5 Ws and H extended

Until next time!